1. 售后时效
每个商品的售后时效不同，以商品页「售后说明」标注为准，从订单发货时起算。标注「不支持售后」的商品不提供售后，请确认需求后再下单。
2. 适用范围
售后时效内，账号无法登录、密码错误或与商品描述不符，可申请售后。
3. 不在售后范围
登录后因个人操作（批量操作、频繁换 IP、违反平台规则等）导致的封号、限制或验证；超过售后时效的问题。
4. 如何申请
请在售后时效内联系本站客服，提供订单号、问题账号和截图。订单号可在「个人中心 › 订单记录」查看。Telegram 客服：@accduoduo。
5. 处理方式
核实后补发同类账号，或将对应金额退回站内余额。
6. 下单失败自动退回
若供应商暂时无法出货，订单标记为失败，下单时预留的余额会自动退回，无需申请。
7. 建议
收到账号后请尽快登录检查并备份，使用稳定的独立 IP/环境。
1. After-sales window
Each product has its own after-sales window, shown in its product page “After-sales” tab and counted from delivery. Products marked “No after-sales” are not covered — please make sure they meet your needs before ordering.
2. Coverage
Within the window, you can request support if an account cannot log in, has an incorrect password, or does not match the product description.
3. Not covered
Bans, restrictions or verification prompts caused by your own actions after login (bulk operations, frequent IP changes, violating platform rules, etc.); issues reported after the window has expired.
4. How to apply
Contact AccDuo support within the window with your order number, the affected account(s) and screenshots. Order numbers are listed in “My Account › Order history”. Telegram support: @accduoduo.
5. Resolution
After verification, we send a replacement account of the same type or refund the corresponding amount to your site balance.
6. Failed orders are refunded automatically
If the supplier can’t fulfil an order, it is marked as failed and the reserved balance is returned automatically — no request needed.
7. Tips
Log in, check and back up your accounts as soon as you receive them, and use a stable, dedicated IP/environment.